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Do your marketing strategies include activities to keep your existing customers coming back for more? What are you doing to make your customers feel special and have a great experience with your brand? In today’s age where every day a new startup comes with innovative ideas to take the online world by a storm, existing companies need to pay more attention to customer satisfaction for their retention. Along with new customer acquisition, companies now need to understand the value of customer retention and brand loyalty. Brand loyalty is one of…

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